Accessibility Policy.

Last Updated: October 23, 2025

1. Our Commitment

At ProPerformance Care, Inc., we are committed to ensuring that our website, https://properformancecare.com, is accessible and usable for everyone, including individuals with disabilities.

We continually strive to improve the user experience for all visitors by adhering to relevant accessibility standards and implementing best practices for usability and inclusion.

2. Accessibility Standards

Our goal is to comply with:

  • Web Content Accessibility Guidelines (WCAG) 2.1 Level AA

  • Americans with Disabilities Act (ADA) Title III

  • Section 508 of the Rehabilitation Act

These standards define how to make web content more accessible to people with disabilities, including those who use assistive technologies such as screen readers, voice recognition software, or alternative input devices.

3. Accessibility Features on This Website

We have designed and developed our website with accessibility in mind.
Key accessibility features include:

  • Keyboard navigation compatibility

  • Alternative text for images and graphics

  • Proper heading structures for easy page navigation

  • Clear, high-contrast text and background colors

  • Resizable text without loss of functionality

  • Logical and consistent site structure

  • Forms that include accessible labels and instructions

  • ARIA (Accessible Rich Internet Applications) landmarks where appropriate

4. Ongoing Efforts to Improve Accessibility

Accessibility is an ongoing effort for us.
We regularly review our website to identify and fix potential accessibility barriers through:

  • Continuous testing and updates

  • Staff training on accessibility standards

  • Feedback collection from users with disabilities

We are committed to improving the accessibility of our website as technology and guidelines evolve.

5. Third-Party Content

While we strive to ensure accessibility on all parts of our website, third-party content or links (e.g., embedded videos, external forms, or social media widgets) may not always meet the same accessibility standards.

We encourage third-party vendors to provide accessible content and welcome feedback if you encounter any accessibility issues related to these materials.

6. Assistance and Feedback

We welcome your feedback on the accessibility of ProPerformance Care’s website.
If you experience any difficulty accessing content, have questions, or need assistance, please contact us:

Accessibility Support Team
📧 info@properformancecare.com
📞 (978) 429-8952
📍 464 Hillside Ave, Suite 211, Needham, MA 02494, USA

We aim to respond to accessibility feedback within 5 business days and provide a solution within a reasonable time frame.

7. Alternative Access Options

If you are unable to access specific information or forms through our website, we will provide alternative communication methods such as:

  • Phone support

  • Email assistance

  • Printable forms or information by mail

Our staff is trained to assist individuals with accessibility needs and can provide information or complete services by alternative means upon request.

8. Future Improvements

ProPerformance Care is committed to ongoing accessibility improvements.
As we update or add new content, we will ensure that accessibility remains a priority and that new features meet WCAG 2.1 AA standards or higher.

9. Date of Policy

This Accessibility Policy was last updated on October 23, 2025, and is reviewed at least annually to ensure continued compliance with accessibility laws and best practices.