Privacy policy

Last Updated: October 23, 2025

1. Introduction

Welcome to ProPerformance Care (“Company,” “we,” “our,” or “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://properformancecare.com and use our services.

By using our website or services, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you contact us or book an appointment, we may collect:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Health-related information (if you voluntarily provide it via forms)

b. Non-Personal Information

We also collect information automatically, such as:

  • Browser type and version

  • Device type and operating system

  • IP address and general location

  • Pages visited and time spent on our site

  • Referral source and search terms

c. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality

  • Analyze website traffic

  • Remember your preferences
    You can manage cookies through your browser settings.

3. How We Use Your Information

We use collected data to:

  • Schedule and manage appointments

  • Respond to inquiries or requests

  • Provide and improve our services

  • Send updates, newsletters, or promotions (if you’ve opted in)

  • Ensure website functionality and security

  • Comply with legal and regulatory obligations

4. Disclosure of Information

We do not sell or rent your personal information.
We may share information only with:

  • Authorized staff and healthcare professionals (as needed for care)

  • Third-party vendors who assist with website hosting, analytics, or email services

  • Legal authorities, if required by law or in response to a valid request

All third parties are obligated to keep your information secure and use it only for authorized purposes.

5. Data Security

We use administrative, technical, and physical safeguards to protect your personal data.
However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent at any time

  • Request a copy of your data

  • Opt out of email communications

To exercise these rights, contact us at info@properformancecare.com.

7. HIPAA Compliance (U.S. Patients)

If you provide medical or health-related information, it may be protected under the Health Insurance Portability and Accountability Act (HIPAA).
We comply with HIPAA’s privacy and security requirements for all patient data collected or stored.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

10. Children’s Privacy

Our website is not directed toward children under 13. We do not knowingly collect information from minors.

11. International Data Transfers

If you are accessing our site from outside the United States, your information may be transferred to and processed in the U.S.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date revised accordingly.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ProPerformance Care, Inc.
464 Hillside Ave, Suite 211
Needham, MA 02494, USA
📧 info@properformancecare.com
📞 (978) 429-8952